Legal information
Privacy Policy
How Luna collects, uses, stores, and protects personal data across the website and app.
Privacy Policy
This Privacy Policy explains how "BIONIC PLUS" LLC, abbreviated name of the legal entity: 311 660 692, registered address: Uzbekistan, Tashkent, MIROBOD DISTRICT, OQ UY MFY, ESKIOTCHOPAR KO'CHASI, ESKI OTCHOPAR TOR KO'CHASI, 3-UY ("we," "us," or "Operator") collects, uses, stores, and protects personal data when you use the BabyTips website, mobile applications, and related services.
By using the website or submitting information to us through forms, support channels, or connected services, you acknowledge this Privacy Policy.
This Privacy Policy applies to personal data processed through the BabyTips website, related landing pages, mobile applications, and support communications.
It does not apply to third-party websites, app stores, payment providers, or external services that may be linked from our website or applications. Those services operate under their own rules and privacy notices.
2. Personal Data We May Collect
Depending on how you use the service, we may collect the following categories of personal data:
- identity and profile information, such as your name, email address, age range, pregnancy stage, or parenting stage, if you provide it;
- contact information, including email address and phone number where applicable;
- health and wellness information that you choose to record in the product, such as cycle information, pregnancy progress, symptoms, baby growth indicators, and wellness checkup responses;
- technical and device information, including IP address, browser type, device type, operating system, language, and access time;
- usage information, including pages viewed, interactions with site elements, and product events used to improve the service;
- communications you send to us through support forms, email, or feedback tools;
- subscription and transaction metadata, such as plan type, renewal status, and payment platform, but not full payment card details when payments are handled by third parties.
3. How We Collect Data
We collect personal data directly from you when you fill out forms, create or manage an account, use tracking features, contact support, subscribe to paid services, or otherwise interact with the service.
We also collect certain technical and analytical information automatically through cookies, server logs, and similar technologies.
4. Purposes of Processing
We may process personal data in order to:
- provide access to the website, app features, and support services;
- maintain your account and deliver the content or tools you request;
- power trackers, reminders, checkups, product personalization, and stage-based guidance;
- respond to support requests, complaints, and account-related questions;
- process and manage subscriptions, renewals, cancellations, and service notices;
- improve product quality, performance, security, and user experience;
- analyze usage trends using aggregated or de-identified information;
- send service-related communications, important updates, and transactional messages;
- send marketing communications where permitted by law or where you have consented to receive them;
- comply with legal obligations, protect our rights, and prevent abuse, fraud, or misuse of the service.
5. Legal Grounds
We process personal data on one or more of the following grounds, depending on the context:
- your consent;
- performance of a contract or steps requested by you before entering into a contract;
- our legitimate interests in operating, improving, securing, and supporting the service;
- compliance with legal or regulatory obligations.
6. Cookies and Analytics
We may use cookies, analytics tools, and similar technologies to keep the site functioning, understand usage patterns, remember preferences, and improve performance.
You can control cookies through your browser settings. Disabling some cookies may affect how parts of the website function.
7. Sharing of Personal Data
We do not sell your personal data.
We may share personal data only where reasonably necessary, including with:
- hosting, analytics, customer support, and technical service providers acting on our behalf;
- payment platforms and app marketplaces for subscription administration;
- professional advisers, auditors, insurers, or regulators where necessary;
- competent authorities where disclosure is required by law or necessary to protect rights, safety, or the integrity of the service;
- a buyer, investor, or successor entity in connection with a merger, restructuring, financing, asset sale, or similar transaction, subject to appropriate confidentiality safeguards.
8. Data Retention
We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, including to provide the service, maintain records, comply with law, resolve disputes, and enforce agreements.
Where technically and legally appropriate, we may retain de-identified or aggregated information after account deletion for analytics, product improvement, and security purposes.
9. Data Security
We use reasonable organizational, technical, and administrative measures designed to protect personal data from unauthorized access, loss, misuse, alteration, or disclosure.
No method of transmission over the internet or method of storage is completely secure, so we cannot guarantee absolute security.
10. Your Rights
Subject to applicable law, you may have the right to request access to your personal data, correction of inaccurate information, deletion of your account or data, restriction of certain processing, withdrawal of consent where consent is the basis for processing, and information about how your personal data is used.
To make a privacy-related request, contact us at support@babytips.me.
11. Children's Privacy
The service is intended for adults and for users legally permitted to use pregnancy and parenting support tools. It is not intended for independent use by young children.
If you believe personal data has been provided to us improperly on behalf of a child, please contact us so we can review the situation and take appropriate action.
12. International Transfers
Your personal data may be processed in countries other than the one in which you reside, including where our service providers or infrastructure operate. Where this happens, we take reasonable steps to ensure an appropriate level of protection.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version becomes effective when it is posted on the website unless a different effective date is stated.
If material changes are made, we may also provide notice through the website, app, or email where appropriate.
14. Contact
If you have questions about this Privacy Policy or how we process personal data, please contact support@babytips.me.
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